Customer Experience, in style. Part 1

Customer Experience, in style. Part 1

Versión en Español: youtu.be/7H1S6a0G6HM Listen to this fascinating story about how a ‘copywriter’ can help companies improve their ‘Customer Experience’ (nothing to do with ‘copyright’). California Systems presents its Communication Coaching service based on another...

4 Tricks to get your message across

Whether you need to be persuasive, convincing, or effective in your next meeting, presentation, negotiation, or job interview, learn these 4 tricks to make your POINT across.    ...

Customer Care exceeds Customer Service

Everybody services, but not everybody cares. After our course on ‘Understanding our English Speaking Client’s Perceptions. Outstanding Customer Care’, this group of expert engineers at Ericsson Malaga, Spain, share with us the differentiators that make us...