After a friendly and entertaining wine tasting event at El Lugar del Vino in Rivas (The Place of Wine, Madrid), a customer walks in asking for a Rosé right before closing. In just a second, 3 customers get up in unison crying out: “The Peregrino Rosé! The Peregrino!”...
A typical day in the life of a Simultaneous Translator/Interpreter…, when data protection circumstances do not permit to have the speech(es) in advance: Before: Research about the client and its origins. Knowledge of their brand’s core business. Become acquainted with...
All companies service, but not all of them care. After our course on ‘Understanding our English Speaking Client’s Perceptions. Outstanding Customer Care’, this group of expert engineers at Experis (Manpowergroup) and Ericsson Malaga, Spain, share with us...
Everybody services, but not everybody cares. After our course on ‘Understanding our English Speaking Client’s Perceptions. Outstanding Customer Care’, this group of expert engineers at Ericsson Malaga, Spain, share with us the differentiators that make us...
